Payment

Recurring payment consent

Terms of the monthly SBP auto-debit for access to the TeleTraff panel.

1. General

This Consent governs the automatic monthly debit of funds through the Russian Faster Payments System (SBP) in favour of TeleTraff for access to a monthly plan of the TeleTraff panel at teletraff.com.

A recurring payment is an automatic repeat debit under a subscription the User confirmed once in their bank's app, without confirming each payment again.

2. Turning recurring payments on

Recurring payments start with the first payment for a monthly plan by SBP at teletraff.com, when the payment screen says “charged automatically every month”. Annual payment, balance top-ups and other payment methods never start an auto-debit.

By making the first payment and confirming consent to these terms on the payment screen, the User agrees to the following automatic monthly debits. The User confirms the subscription in their bank's app.

TeleTraff neither receives nor stores the User's card or bank account details. The payment and the subscription are processed by the payment service Antilopay under SBP rules and its own security rules.

3. What is debited and when

Every debit equals the first payment in roubles. The amount is shown on the payment screen before the payment is confirmed and does not follow exchange rates. Debits are monthly.

The first debit is made when the subscription is taken out. Later debits are made automatically once a calendar month, on the day matching the first payment's date.

The free 3-day trial needs no payment and starts no auto-debit: the first paid debit is the first payment the User makes themselves.

The subscription runs until the User cancels it.

4. Notices

The price, the debit frequency and how to cancel are shown to the User on the payment screen and on this page before recurring payments start.

The end of paid access is shown in the panel under Billing. The next debit is made 2 days before that date.

5. Failed debits

If a debit fails for lack of funds, a subscription cancelled at the bank or any other reason, access stays until the end of the paid period, and a day before it ends the User gets a reminder to pay by hand. After the period ends, access to the plan is suspended until payment.

Repeat debit attempts are made by the payment service Antilopay under its own rules. TeleTraff never debits funds again on its own.

6. Cancelling recurring payments

The User may cancel recurring payments at any time in any of these ways:

  • by writing to TeleTraff support on Telegram: @teletraffCS. Give the email of the panel account; the auto-debit is turned off on the day of the request;
  • in their bank's app, in the list of SBP subscriptions, where the bank supports it.

Cancelling stops future automatic debits. Access already paid for lasts until the end of the paid period.

7. Refunds

Refunds follow the Terms of service (section 5), the Refunds and cancellation page and applicable law.

A User who believes a debit was made in error may write to support at @teletraffCS within 30 days of the debit. A debit made after the subscription was cancelled is refunded in full, the same way it was paid.

8. Changes to price and terms

The amount of an active subscription never changes. If TeleTraff changes a plan's price or the subscription terms, the User is notified at least 7 days before the change takes effect. A new price applies only once the User confirms it with a new payment.

A User who does not accept the change may cancel the subscription before the next debit date.

Contacts